Responsible Gaming
The main goal of Wild Casino is to give joy to those who play casino games. This activity can be an exciting hobby, as well as test your luck. However, this activity is associated with risk and can be addictive. Because you may have problems with finances or in relationships with loved ones, you need to beware of dependence on games.
How to understand that you have an addiction? If you recognize yourself in the points that we give, then you may have an addiction to casino games.
- You usually play to get away from problems in real life;
- You feel devastated when you don’t have money for games and you want to start playing again as soon as possible;
- You invest every penny of your money in games, instead of buying essentials;
- You hide from your family and friends how much money you spend on games;
- Your interest in family, friends, loved ones, hobbies, and everyday affairs has subsided and has been replaced by games;
- You want to recoup your loss instantly;
- You feel the urge to gamble because of arguments, conflicts, or frustrations;
- You feel that gambling can hurt you.
If three or more items apply to you, then you may have an addiction to games. Addiction needs to be treated, not run into serious problems.
Do you feel that addiction has become an obstacle to everyday life? To solve this problem, you can ask for help. Many international and independent organizations can provide you with free advice from independent experts.
| Anonymous players | Official website: www.gamblersanonymous.org |
| International addresses: www.gamblersanonymous.org/ga/addresses | |
| Therapy for gamblers | Official website: www.gamblingtherapy.org |
| International addresses: www.gamblingtherapy.org/information/where-can-i-get-help/ |
We can recommend these websites to you, as they can help users from all over the world with free consultations to get rid of gambling addiction and support players who suffer from it. You can contact them via email and live chat, available at any time of the day.
How can we help?
We understand that players with addiction may need help from us. Moreover, life circumstances sometimes do not allow you to continue playing. To help you pause the gambling, we can take these steps.
Gambling Break
You can let us know if you want to take a break from gambling. We can close your account for a period from a week to six months. If you want to reopen your account, you can do it at any time, but after the end of the timeout period.
After reactivating your account, all your bets will remain active and your account balance will remain unchanged.
Such a step will help you to take your mind off the games if you get into a difficult financial or personal situation.
Closing An Account
You can also close your account indefinitely to pause and then return to gambling at a time when it is convenient. Access to your account will be closed, to open it again, you can contact us.
Self-Exclusion
If you feel that you should stop gambling and betting at all, you can use the self-exclusion option through our customer support service. Thus, we can permanently close your account, and we will not allow you to register again and open a new account with our company.
When using this option, you will be able to withdraw winnings from all past bets and games, but you will not be able to place new bets. Moreover, we undertake to stop sending you promotional material that may bring you back to the game.
Wild Casino puts the well-being of its customers above all else, so we try to do everything to help our customers. You can always contact our customer support service if you need help, and our specialists are ready to help you 24/7 via Live Chat or email at [email protected].